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Outage: ADSL Customers - Australia Wide |
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Friday, 16 October 2009 |
Title: Outage: ADSL Customers - Australia Wide
Start Time: 16/10/2009 2:20am
Finish Time: 16/10/2009 6:30 am
Current Status: Resolved
Level: High
Service Affected : DSL Services
Description: We experienced a drop of all ADSL services Australia wide. This issue has been resolved and services are restoring gradually. Please note services may take longer than usual to restore due to a large number of customers trying to reconnect. |
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Tuesday, 22 September 2009 |
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We have updated the version of the much loved SquirrelMail webmail client and re-instated it in it's usual place on the Coscom Website. Sorry for any inconvenience casued while we were applying the required security updates. |
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Tuesday, 23 June 2009 |
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Coscom staff have been working on improving our email SPAM prevention systems over the last 24 hours and will be continuing to do so over the next 7 days. We expect these measures will improve the amount of SPAM our clients have been recently seeing in their Inbox's. If you have any question or beleive something your expecting to arrive in email is missing please don't hesitate to email us at
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
with details or give us a call at the office on 0249624555 |
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Emergency National Res DSL Carrier Maintenance |
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Friday, 13 February 2009 |
Start Time: 14/02/2009 1:00:00 am
Finish Time: 14/02/2009 2:00:00 am
Current Status: Scheduled
Level: Critical
Service Affected: All ADSL1 Res-DSL connections
Description: All ADSL1 tails including layer 2, layer 3 and hosted customers. This Maintenance is for the carrier to replace their faulty hardware which was the cause of the outages over the past couple of days. |
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NSW-QLD ResDSL Carrier Outage |
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Thursday, 12 February 2009 |
Title: NSW-QLD Res DSL Carrier Outage
Start Time: 11/02/2009 10:15:00 pm
Finish Time: No ETR is available at this time
Current Status: Current
Level: High
Service Affected: All ADSL1 Res-DSL connections
Description: NSW & QLD ADSL1 tails including layer 2, layer 3 and hosted customers. The issue has been raised to the upstream carrier for investigation.
Sessions appear to have dropped the majority are now back online, however there are still customers that have not reconnected, the carrier has raised the issue to their upstream provider.
Update: The carrier has confirmed there are DSLAM issues with their upstream provider and because of this they are seeing reduced capacity from them. Further updates will be provided when then become available.
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National Res DSL Carrier Outage - 10th February |
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Tuesday, 10 February 2009 |
Title: National Res DSL Carrier Outage
Start Time: 10/02/2009 12:14:00 pm
Finish Time: 10/02/2009 2:22:00 pm
Current Status: Resolved
Level: High
Service Affected: All ADSL1 Res-DSL connections
Description:All ADSL1 tails including layer 2, layer 3 and hosted customers. The issue has been raised to the upstream carrier for investigation.
Update: The carrier has resolved their network issue which was caused by their core routers, if you are still not connecting please power cycle your equipment or perform an extended power cycle (ie. 15 mins)
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