News

New Coscom My Accounts Section


Pre-requisites: Access to your @coscom.net email account. Please contact the Coscom helpdesk via the online contact form here if you don't have access to this as yet.

To access your account details you will need to log into the new Coscom Website using the login module in the top right hand corner. If you have not yet activated your Website login, you can simply get your username and password emailed to you by clicking on the forgot username and forgot passowrd links under the login module. This will email the relevant information to your @coscom.net user email address.

Once logged into the new Coscom Website a 'My User Menu' module will appear in the right hand column of the page. From here there are links to your Account Summary, Transactions, Internet usage etc.

If you have any problems contact the Coscom helpdesk via the online contact form here.
 

SPAM System Upgrades



Coscom SPAM UPDATE: Coscom email clients should now be receiving quite a lot less SPAM as from this morning. Last night we implemented some fairly extensive email Header and Body content filtering.


If you have any problems contact the Coscom helpdesk via the online contact form here.
 

ADSL and ADSL2+ Outage Notification

Start Time: 09/04/2010 10:30 PM
Finish Time: 10/04/2010 04:00 AM
Current Status: COMPLETE
Level: High

Service Affected: ADSL and ADSL2+ - Hazard Notification

Description: Due to maintenance being carried out by our carrier, NSW Tails (DSL1 and DSL2) may experience disconnection and re-authentication during this outage window. This has been flagged as a hazard notification only.
   

Coscom Server Migrations

Start Time: 01/04/2010 04.00
Finish Time: 10/04/2010 05:00
Current Status: COMPLETE

Level: High
Service Affected: All Coscom Supplied Services
Description:  Coscom Solutions is currently in the process of upgrading all of it's servers. This includes Email, WEB Hosting, VOIP, Hosted Server Solutions and Internet Authentication services. This will result in better service and performance.

If you are having problems with any of your Coscom services during this time please advise the Coscom helpdesk via the online contact form here.
 

Emergency Outage Notification

Start Time: 31/03/2010 5.00am
Finish Time: 31/03/2010 6.00am
Current Status: COMPLETED

Level: High

Services Affected : VIC and TAS ADSL 1 Connections
Description: Due to an emergency maintenance being carried out by our carrier, ALL VIC and TAS ADSL1 Tails will experience an outage of approximately 5
minutes during the outage window.

   

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